Replacement Policy

Replacement Policy

 - Febify Fashion

At Febify, we are committed to providing you with high-quality women's clothing that meets your expectations. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward Replacement policy.

  1. Eligibility for Exchange:

    • Customer is God For Us.
    • No Returns or Refunds: We do not offer returns or refunds once products are sold and delivered.
    • We Offers Only Exchange Of Product.
    • If You Receive damaged/defective product, incorrect item sent, we will replace the product with the next fastest possible courier facility.
    • You Also Select Same Product Or Any Other Product From Our Store For Exchange.
    • The products purchased on Febify.in can be exchanged within 5 days of delivery if product is damaged. Post this, return or exchange is not allowed.
    • For Exchange, Contact Our Customer Support at help@febify.in Or +91 9227051775  (Mon to Sat 10 AM to 6 PM).
    • Note: Febify Provide Only Exchange Which Purchase From Us.
    • The item must be in its original condition, unworn, unwashed, and with all tags attached & Unboxing Video is Required for return.

  2. Exchange Process:

    • Contact our customer service team at info.febify@gmail.in to initiate a return request.
    • Provide your order number and details about the item you wish to Exchange.
    • Also attached Unboxing video to our Mail Id.
    • Our team will guide you on how to Exchange the item, including any shipping instructions.

  3. How To Exchange Products?

    • Customers are responsible for the Exchange shipping. You May Sent return parcel to Our Warehouse Address via Your Own Cost.
    • We Have not Any Kind Of Reverse Pickup Service Now So Careful About It.
    • If Reverse Pickup Done From Our Side Customer Want to Pay 100/- Rs for Reverce Shipping Charge.
    • We recommend using a trackable shipping method to ensure the safe return of the item
    • If You Want To exchange any product You Want To Send parcel to Our Warehouse Address Via Your Own Shipping Cost.
    • The item must be in its original condition, unworn, unwashed, and with all tags attached & Unboxing Video is Required for return.




  4. Exchanges:

    • At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size or color, please initiate a return Process As per Above Return process.
    • If You Want To exchange any product You Want To Send parcel to Our Warehouse Address Via Your Own Shipping Cost.
    • The item must be in its original condition, unworn, unwashed, and with all tags attached & Unboxing Video is Required for return.

  5. Exceptions:

    • Certain items such a products in sale may not be eligible for return due to hygiene and customization reasons.
    • Items purchased during promotional sales or clearance events may have different return conditions, which will be specified during the purchase.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately upon receipt for assistance. We will work to resolve the issue promptly.

    • Approved Replacements will be delivered within 7-10 working days.

  7. Customer Satisfaction:

    • Your satisfaction is important to us. If you have any concerns or need further assistance regarding returns or refunds, please reach out to our customer service team.

By shopping with Febify, you agree to abide by our return and refund policy outlined above.

Thank you for choosing Febify for your women's clothing needs. We look forward to serving you again!

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info.febify@gmail.com
Our contact information is posted below:
Febify
Support Mail:- info.febify@gmail.com
Shipping Address:-

ONE SIZE FASHION

Shop no. 120, Raghuvir Scarlett, DMD Textile Market Road Near Salasar, Textiles Market, Saroli,, Surat, Gujarat 395010

Support Phone No:- +91 9227051775.